Services

Connecting existing systems

Finance, personnel, records and identity systems share information with each other, instead of staff copying it between screens.

What this service is for

Integration helps when your systems don't work together — finance, personnel, records, identity or specialist operational systems that already hold what you depend on. Replacing everything is rarely practical. Usually what's needed is to connect what you already have, so information moves reliably between the systems that need it.

For example

The same details typed into three systems.

Staff copy names and numbers between screens because the systems do not share information.

What we discuss before connecting anything

Respecting what you already run matters as much as connecting it.

  • Compatibility

    Whether and how your existing systems can work together.

  • Information quality

    Making sure what moves between systems is accurate and consistent.

  • Permissions

    Who can see and change information once systems are connected.

  • A carefully planned transition

    Planned in stages around your circumstances, so each stage is agreed before it starts.

Works with the other services

Connections are often the foundation a new application or a dashboard depends on — and once in place, they need looking after too.

  • Custom applications and platforms

    Software built around how your organisation actually works: request handling, applications, approvals, field teams and citizen services.

  • Data and dashboards

    One consistent picture of where work stands, for leaders and for department managers, drawn from the systems your teams already use.

  • Operation and ongoing support

    Monitoring, maintenance, backups, updates and future development, agreed with you from the start rather than after something breaks.

Tell us about your organisation.

Describe what you need help with in a few sentences. The contact page opens your own email app with the message ready to send.